1. Introduction
PrimeTrade Fx respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we handle your personal information when you visit our website or use our services.
2. Important Information and Who We Are
PrimeTrade Fx is registered in St.Lucia with the License number 2024-00416 and regulated by FSA. This Privacy Policy applies to all services provided by PrimeTrade Fx . If you have any questions about this policy, please contact us at [email protected]
3. The Data We Collect About You
We collect various types of personal data about you, including:
- Identity Data: Name, username, date of birth, gender.
- Contact Data: Billing address, email address, telephone numbers.
- Financial Data: Bank account details, payment card details.
- Technical Data: IP address, browser type and version, time zone setting, operating system and platform.
- Profile Data: Username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
4. How We Collect Your Data
We collect data using different methods, including:
- Direct interactions: Filling in forms or corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions: Using cookies and other similar technologies.
- Third parties or publicly available sources: Receiving personal data from third parties and public sources.
5. How We Use Your Personal Data
We use your personal data to:
- Register you as a new client.
- Process and deliver your order.
- Manage your account.
- Communicate with you about our services.
- Comply with legal and regulatory requirements.
- Improve our website, products, and services through data analytics.
6. Disclosures of Your Personal Data
We may share your personal data with:
- Other companies within the PrimeTrade Fx group.
- Service providers acting as processors.
- Professional advisers.
- Regulators and other authorities.
- Any party where we have your consent or are required to do so by law.
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.
8. International Transfers
Your personal data may be transferred to and stored at a destination outside your country of residence. We ensure a similar degree of protection for your data through appropriate safeguards.
9. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
10. Your Legal Rights
You have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of the personal data we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Withdraw consent.
11. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: [email protected]
- Postal Address: G17, Ahmad Building, Hor Al Anz, Dubai, United Arab Emirates
